Job Description

Systems Analyst - EPIC Willow In-patient

About City of Hope

City of Hope is an independent biomedical research and treatment organization for cancer, diabetes and other life-threatening diseases.

Founded in 1913, City of Hope is a leader in bone marrow transplantation and immunotherapy such as CAR T cell therapy. City of Hope’s translational research and personalized treatment protocols advance care throughout the world. Human synthetic insulin, monoclonal antibodies and numerous breakthrough cancer drugs are based on technology developed at the institution.  AccessHope, a subsidiary launched in 2019 serves employers and their health care partners by providing access to City of Hope’s specialized cancer expertise.

A National Cancer Institute-designated comprehensive cancer center and a founding member of the National Comprehensive Cancer Network, City of Hope is ranked among the nation’s "Best Hospitals" in cancer by U.S. News & World Report and received Magnet Recognition from the American Nurses Credentialing Center. Its main campus is located near Los Angeles, with additional locations throughout Southern California, Arizona, Illinois and Georgia. 

Job Description:

The Systems Analyst role reports to the Manager, Epic Department Apps (Application Manager).  Responsibilities of this role include oversight of day-to-day activities of assigned analysts, including prioritization of work and coordination of resources; review and resolution of identified issues, and risks, and escalations, and; reporting of progress, status, and issue escalations into the Application Manager when necessary. Works with other team leads to coordinate system design, build, testing, training, and go-live activities. Provides leadership and best practice build standards to the design and development of applications.

Skills, Education and Additional Information

Minimum Education:

Bachelor's Degree

Experience may substitute for minimum education requirement

Preferred Education:

Master’s Degree or higher

Minimum Experience:

3-8 + years of experience in systems analysis or 3-5+ years of healthcare Information Technology experience, including3 years of Epic build experience preferred

One (1) year of leadership/mentorship of a team, task force, project or assignment, or combination thereof, that would demonstrate the understanding of and ability to effectively lead others

Preferred Experience:

1 year in an Epic team lead role, if external

PMP Certification

Cancer center experience

Previous implementation or upgrade

Healthcare experience in other acute care health care settings. Previous experience in the design, planning and implementation of CIS preferred

Req. Certification/Licensure:

Relevant Epic Module or newly obtained Epic certification within six months of employment

For internal COH candidates, Epic certification shall be obtained within 9 months of transferring into the Epic project


Proven ability to perform business analysis and apply technology

Possess an understanding of computer system capabilities to address process requirements

Effectively communicates with technical and non-technical staff (written & verbal)

Ability to integrate process steps and handoffs across disciplines/departments and drive teams to decisions



Pay Range

$87,869.00 - $144,644.00

Placement within the identified pay range is based on individual and market factors including, but not limited to, experience, education, credentials (including licenses and certifications), geographic location, market competition, skill set (including market availability of required skills), assigned/anticipated job tasks, and level of responsibility.  These factors are considered without regard to an individual’s status as a member of any protect group pursuant to federal, state, and/or local law.

City of Hope’s commitment to Diversity, Equity, and Inclusion

We believe diversity, equity and inclusion is key in serving our mission to provide compassionate patient care, drive innovative discovery, and advance vital education focused on eliminating cancer and diabetes in all of our communities.  Our commitment to Diversity, Equity and Inclusion ensures we bring the full range of skills, perspectives, cultural backgrounds, and experiences to our work -- and that our teams align with the people we serve in order to build trust and understanding.  We are dedicated to fostering a community that embraces diversity - in ideas, backgrounds, and perspectives; this is reflected in our work and represented in our people.

Visit: to begin your journey.

Application Instructions

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