Job Description

Advocate, Patient Access

Cancer care is all we do

Hope in healing

Cancer Treatment Centers of America® (CTCA®) takes a unique and integrative approach to cancer care. Our patient-centered care model is founded on a commitment to personalized medicine, tailoring a combination of treatments to the needs of each individual patient. At the same time, we support patients’ quality of life by offering therapies designed to help them manage the side effects of treatment, addressing their physical, spiritual and emotional needs, so they are better able to stay on their treatment regimens and get back to life. At the core of our whole-person approach is what we call the Mother Standard® of care, so named because it requires that we treat our patients, and one another, like we would want our loved ones to be treated. This innovative approach has earned our hospitals a Best Place to Work distinction and numerous accreditations. Each of us has a stake in the successful outcomes of every patient we treat.

Job Description:

Job Overview

Performs all tasks related to the EHR admission/discharge process of outpatient and inpatient visit. Performs accurate patient demographic and insurance information be collected and verified upon each registration. Additional duties include: generating registration visits for multiple patient types including surgical, physician office visits, patient transfers, managing both the registration hotline on a 24/7 basis and the hospitalist hotline, accepting patient payments and issuing receipts, providing patient information, completing required forms and scanning documents daily.

Skills, Education, and Additional Information

  • High School diploma or equivalent

  • Hospital Registration and/or Insurance experience preferred

  • Customer service experience

  • Minimum of 1 year + experience in a healthcare setting

  • Organized and detail oriented with good analytical skills. The ability to consistently exercise good judgment and follow direction is necessary

  • General knowledge of typing/keyboard skills, PC and Microsoft software, Outlook, Word, and Excel

  • General knowledge of various office equipment(s) i.e. copier, fax machine, scanner, printer etc.

  • Professional telephone etiquette and solid communication (verbal and written) skills are essential

  • Self-starter with ability to work independently and a good attendance

We win together

Each CTCA employee is a Stakeholder, driven to make a true difference and help win the fight against cancer. Each day is a challenge, but this unique experience comes with rewards that you may never have thought possible. To ensure each team member brings his or her best self, we offer exceptional support and immersive training to encourage your personal and professional growth. If you’re ready to be part of something bigger and work with a passionate, dynamic group of care professionals, we invite you to join us. 

Visit: to begin your journey.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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